Traditional Pergola

‘The Customer’ is entitled to cancel the order at any point before delivery and a full refund will be issued. 

Deposits on bespoke buildings are non-refundable after the point where the CAD drawing has been approved and signed.

In the event ‘The Customer’ is unhappy with the product and wishes to return it, our team will collect the product – provided the product is still in its original condition and ‘The Customer’ has notified us within 7 days of delivery. A refund will be issued minus a £70 collection fee. Delivery charges are non-refundable.

If the building has been assembled no refund or collection service will be provided.